Airbus designs, produces, and delivers innovative solutions with the purpose of pioneering sustainable aerospace for a safe and united world – taking full advantage of its decades of experience and wide-ranging expertise.

Spanning the commercial aircraft, helicopter, defence, space, and security segments, the company’s cutting-edge products and services are relied upon by customers around the globe – with new Airbus innovations constantly in development.

Aspiration is customer satisfaction: Airbus has high standards for customer satisfaction. This requires not only high quality products, but also excellent service and support.

Reactivity: The aviation industry is very dynamic, time change provides this flexibility and fast decision-making processes.

Taking into account the individual needs and expectations of internal stakeholders is important. This includes reacting to changes at short notice and a response time of 48 hours for incoming requests.

Order-to-pay process: This is the process that starts with order placement and ends with payment. An efficient order-to-pay process is also crucial for sustainable meeting management.

Complexity arises from the multiple locations and production sites and the volume of events and meetings

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